- NO RECEIPT NO EXCHANGE, NO RECEIPT NO REFUND.
- Return and Exchange is allowed within 7 days from date of purchase, as
long as the Item has hidden defects or the item is substandard. However, we
will decline a Return or Exchange of goods because of a change of mind or
mistake due to the fault of the consumer himself. (R.A. 7394, DAO # 2)
- Cash Refund is allowed only on the same day the item(s) was purchased.
- From the 2nd to 7th day, Refund(s) will be paid thru check two (2) weeks
after the request for refund is accepted. NO CASH REFUND.
- When Item(s) is Purchased thru:
- Credit Card a cancellation fee of 18.5%
- Cash a cancellation fee of 12.5% will be deducted from the original
- When Requesting for Return or Exchange, Items should have complete
accessories, CD installers, manuals & box. All should be in pristine
- A Re-Stocking Fee of 20% will be charged to clients after the (7) day
period. Additional 5% per week for the succeeding weeks. (e.g. 20% for 1st
week, 25% for 2nd week, 30% for 3rd week..) Computations shall be done using
the original purchase price of the item.
- Items that have burns, physical damage or tampered Warranty Stickers
shall not be honored. Inks, papers (original or compatible), and sealed
items should not be opened.
- Management reserves the right to decline Return and Exchange when deemed
For Lost Receipts:
(Sales / Cash Invoice, Service Receipts, Client Pull Out Forms)
- Present a duly Notarized Affidavit of Lost, when requesting for Receipt
Reprint. It should indicate the Purchasers name, date of purchase, and Item
- Purchaser will be required to present at least (2) valid ID.
- A Service fee will be charged to the Purchaser for the Reprint of a
View our Warranty Policy.